AntwoordPlus was developed by i-Design in 2013 as a software package for the Municipality of Ede. Positive user experiences and market demand led to the decision to make AntwoordPlus into an independent label.
AntwoordPlus is more than a software package. It is a methodology that enables organisations to centralise content within their organisation, in order to optimally answer customer questions. An SAAS solution suitable for organisations with customer contact centres that have more than twenty employees.
With AntwoordPlus, the quality of content and customer contact moments increases and becomes more manageable.
Amongst others, AntwoordPlus works for: